Frequently Asked Questions
Here are answers to some common questions. If you have additional inquiries, feel free to call us at (805) 376-9393 or email us at support@ventuparkstorage.com.
Facility & Amenity Questions
1166 Newbury Rd, Newbury Park, CA 91320 on the South side of the US-101 Freeway. We are locted just 10 minutes from Thousand Oaks and 15 minutes from Camarillo.
Office Hours:
Monday – Friday, 9 a.m. – 6 pm. PST
Saturday, 9 a.m. – 5 p.m.
Sunday, Closed.
Access Hours:
Daily, 6 a.m. – 8 p.m.
We take pest control and cleanliness very seriously. Our property is regularly serviced by licensed pest control professionals to ensure a safe and sanitary environment. In addition, we maintain strict cleaning protocols, including daily cleaning of common areas, proper waste disposal, and regular inspections to address any potential issues promptly. We are committed to providing a clean and healthy space for all our renters.
Ventu Park Self Storage is equipped with several security measures to ensure the safety of our residents and visitors. The property is fully enclosed with secure fencing and gated access. We have 24/7 video surveillance in key areas, secure access points to the building, and well-lit common areas and parking lots. In addition, our on-site management team conducts regular property checks, and we work closely with local law enforcement to maintain a safe environment. Emergency protocols are in place, and rentetrs are encouraged to report any concerns promptly.
Door Height – Approximately 7 Feet
Ceiling Height – Approximately 8.5 Feet
We offer a wide range of moving supplies tailored to your needs. Click here to access the "Buy Supplies" tab. Whether you require just a few moving boxes or an entire pallet, Ventu Park Self Storage has everything you need to ensure your next move is seamless. If you ever need moving boxes or other supplies, feel free to visit our property office, and we'll be happy to assist you with your purchase.
Leasing & Payment Questions
A valid form of government-issued ID such as a driver’s license, passport, or state ID.
We offer a variety of contract lengths to accommodate your needs, including month-to-month rentals as well as longer-term options, typically ranging from three to twelve months. This flexibility allows you to choose the duration that best suits your storage requirements. If you have specific needs, feel free to contact us, and we’ll be happy to assist you!
No, reserving a unit online does not lock you into a contract. It simply secures your unit for a limited time, allowing you to finalize the details later. You can choose your contract length and terms when you're ready to complete the rental process. If you have any questions or need assistance, feel free to reach out to our team!
You can pay your storage bill through various convenient methods. Pay your storage bill online using a debit or credit card. Additionally, you can also set up autopay and manage your account details online. You can also speak to your facility manager about alternate payment options. LINK TO OUR PAYMENT PORTAL.
Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.
Any standard lock will work, but for added convenience, you are welcome to purchase one at move-in!
Follow the “size guide” button near the top of this page to see roughly how much can fit in each space, then reserve the size online that you think best fits your needs. Don’t worry about choosing the wrong size. A site manager can give you a tour of the space you rented, the other spaces we offer, and change your unit size if you decide on a different space.
General Storage Questions
Drive-up storage units are located on the ground level and have exterior access. They provide maximum convenience for storing large or heavy items. Featuring roll-up garage-style doors, these units are highly recommended for businesses or individuals who require easy access to their possessions
Lifts or freight elevators are designed specifically for transporting your belongings. Facilities equipped with these lifts enable customers to easily move items between different levels. However, customers are not allowed to ride in the lift during use.
Roll-up doors are garage-style doors that roll up into the storage unit instead of opening outward. This design provides easier access, particularly for large or bulky items. However, stacking boxes too high may result in them being knocked over by the door. It's crucial to account for the door's height when organizing your unit and to avoid overstacking boxes.
Indoor storage units are situated within a building, meaning you must enter the facility to access your unit. In contrast, outdoor storage units are typically on the ground level and provide easy access without requiring entry into a building. Each type of unit has its own advantages, catering to the varying needs of different individuals.